Wednesday 31 July 2019

MIB IIBM CASE STUDY ANSWER SHEETS - What is the function of Grit chamber in sewage treatment plant Draw a labeled cross section of Grit chamber.


What is the function of Grit chamber in sewage treatment plant Draw a labeled cross section of Grit chamber.

What is the function of Grit chamber in sewage treatment plant Draw a labeled cross section of Grit chamber.


Assignment Solutions, Case study Answer sheets
Project Report and Thesis contact
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ARAVIND – 09901366442 – 09902787224

Environment Management

Q.1 Attempt any THREE of the following. 12 Marks

a) State any four factors affecting water demand.

b) Define self cleaning velocity & nonscouring velocity.

c) Draw a sketch of single pipe system of house drainage.

d) State the principle of activated sludge process?

e) State types of severs used in sewerage system depending upon i) Shape ii)
material used.

f) i) State any two characteristics of dairy waste.
ii) State any two advantages of one - pipe system.

Q.2 Attempt any ONE of the following. 12 Marks

a) Explain principle of Coagulation.

b) State any four differences between Gravity distribution system and pumping distribution system.

c) What is the function of Grit chamber in sewage treatment plant? Draw a labeled cross section of Grit chamber.

d) Draw a neat sketch of ‘P’ & ‘S’ trap.

Q.3 Attempt any TWO of the following. 16 Marks

a) State the precautions & procedure to be followed while collecting water sample
for bacteriological testing.

b) Enlist methods of disposal of solid waste & explain in detail any one.

c) Describe the construction of ‘Aqua Privy’ with a neat sketch.

Q.4 Attempt any TWO of the following. 16 Marks

a) Explain function and working of trickling filter with the help of neat sketch.

b) Explain procedure of laying sewer with neat sketch.

c) Compare with neat labelled sketch separate system & combine system of
sewerage. State with reason which system is preferred.


Q.5 Attempt any TWO of the following. 12 Marks

a) What is Global Warming? State effect of Global Warming.

b) Draw a neat labelled sketch of Drop manhole and state any two factors governing
location of man hole.

c) What is importance of ‘BOD’ in analysis of sewage with respect to its strength?

Q.6 Attempt any TWO of the following. 12 Marks

a) Draw a neat labelled sketch of intercepting trap & state its use.

b) State four advantages of incineration method of disposal of solid waste.

c) State necessity & importance of Rural Sanitation.

d) List any four laws related to Environmental pollution.


What is the function of Grit chamber in sewage treatment plant Draw a labeled cross section of Grit chamber.


Assignment Solutions, Case study Answer sheets
Project Report and Thesis contact
www.mbacasestudyanswers.com
ARAVIND – 09901366442 – 09902787224



MIB IIBM CASE STUDY ANSWER SHEETS - What is marketing mix in marketing management What are the seven (7) elements of marketing

What is marketing mix in marketing management What are the seven (7) elements of marketing

What is marketing mix in marketing management What are the seven (7) elements of marketing


Assignment Solutions, Case study Answer sheets
Project Report and Thesis contact
www.mbacasestudyanswers.com
ARAVIND – 09901366442 – 09902787224


Marketing Management

Part one:
Multiple choice:
I.“Image building” objectives are common in _____ type of market structure. (1)

a) Competition
b) Oligopoly
c) Monopoly
d) Monopsony
II. The concept of marketing mix was developed by______ (1)

a) N.H Borden
b) Philip Katter
c) Satanton
d) W.Anderson
III. Marketing mix consists of ___ (1)

a) Production recognition
b) Price structure
c) Distribution planning
d) All of these

IV. The concept of marketing mix involves a deliberate and careful choice of organization, product, price promotion, place strategies and___ (1)
a) Policies
b) Concept
c) Planning
d) All of these

V.Operating cost for new system is added into implementation cost and is then divided by gains by improvements in productivity is called (1)

a) Economic Value Added
b) Analysis Of Benefits
c) Return On Investment
d) Return On Public Offering
VI. Pricing strategy used to set prices of products that are must be used with main product is called (1)

a) Optional Product Pricing
b) Product Line Pricing
c) Competitive Pricing
d) Captive Product Pricing e


VII. New product pricing strategy through which companies set lower prices to gain large market share is classified as
(1)
a. Optional Product Pricing
b. Skimming Pricing
c. Penetration Pricing
d. Captive Product Pricing

VIII. Company marketing mix that target market segments very broadly is called (1)
a. Mass Marketing
b. Segmented Marketing
c. Niche Marketing
d. Micromarketing

IX. What does the term PLC stands for?
(1)
a) Product life cycle
b) Production life cycle
c) Product long cycle
d) Production long cycle

X. Which of the following is not a characteristic of “Market Introduction Stage” in PLC? (1)
a) Demands has to be created
b) Costs are low
c) Makes no money at this stage
d) Slow sales volume to start
e) There is little or no competition

Part Two:
1. Name and define the four Ps of the marketing mix? (5)
2. Definition of 'Pricing Strategies'? (5)

3. What is the role of a Marketing Plan? (5)

4. Describe the difference in Push & Pull distribution strategies? (5)

Caselet1
Because of its imaginative marketing, excellent new products, and fine service to customers, the Westside Business Computers and Equipment Company grew to be a leader in its field, with sales over Rs. 100 crores annually, high profit margins, and continually rising stock prices. It became one of the favorites of investors, who enjoyed its fast growth rate and high profits. But the president of the company, Mr. Desai, soon realized that the organization structure, which had served the company so well, no longer fitted the company’s needs.
For years the company had been organized along functional lines, with vice-presidents in charge of production, purchasing, finance, marketing, personnel, engineering, and research and development. In its growth, the company had expanded its product lines beyond business computers to include photocopying machines, projectors, and motion-picture cameras. As time passed on, concern had arisen that its organization structure did not provide for profit responsibility below the office of the president, did not appear to fit the far-flung nature of the business now being conducted in many foreign countries, and seemed to emphasize the "walls" impeding effective coordination between the functional departments of marketing, production, and engineering. There seemed to be too many decisions that could not be made at any level lower than the president's office.
As a result, Mr.Desai decentralized the company into fifteen independent domestic and foreign divisions, each with complete profit responsibility. However, after this reorganization was in effect, he began to feel that the divisions were not adequately controlled. There developed considerable duplication in purchasing and personnel functions, each division manager ran his or her operations without regard to company policies and strategies, and it became apparent to the president that the company was disintegrating into a number of independent parts.
Having seen several large companies get into trouble when a division suffered large losses, Mr.Desai concluded that he had gone too far with decentralization. As a result, he withdrew some of the authority delegations to the division managers and required them to get top corporate management approval on such important matters as (1) any capital expenditures over Rs.5,00,000 (2) the introduction of any new products, (3) marketing and pricing strategies and policies, (4) plant expansion, and (5) changes in personnel policies.
The division general managers were understandably unhappy when they saw some of their independence taken away from them. They openly complained that the company was not very sure about the organizational structure that it wants to follow. The president, worried about his position, calls you in as a consultant to advise him on what to do.

Questions

1. Do you agree on what Mr. Desai did to regulate control was correct? (10)

2. What would you have done under these circumstances? (10)

Caselet2
Mr. Sachin, the Sales manager of the Blue Ridge Furniture Company, had just completed a two-week trip auditing customer accounts and prospective accounts in the southern states. His primary intention was to do follow-up work on prospective accounts contacted by sales staff members during the past six months. Prospective clients were usually furniture dealers or large department stores with furniture departments.
To his amazement, Mr. Sachin discovered that almost all the so-called prospective accounts were fictitious. The people had obviously turned in falsely documented field reports and expense statements. Company salespeople had actually called upon 3 of 22 reported furniture stores or department stores. Thus. Mr. Sachin summarized that salespeople had falsely claimed approximately 85 percent of the goodwill contacts. Further study showed that all salespeople had followed this general practice and that not one had a clean record.
M r. Sachin decided that immediate action was mandatory although the salespeople were experienced senior individuals. Angry as he was, he would have preferred, firing them. But he was responsible for sales and realized that replacing the staff would seriously cripple the sales program for the coming year.

Questions

1. As Mr. Sachin, what would you do now to resolve the problem of the false reports? (10)

2. What could Mr. Sachin have done to prevent this problem? (10)

Section C: Applied Theory (30 marks)

1. What is marketing mix in marketing management? What are the seven (7) elements of marketing? (15)
2. What are the goals or objectives of marketing? (15)


What is marketing mix in marketing management What are the seven (7) elements of marketing


Assignment Solutions, Case study Answer sheets
Project Report and Thesis contact
www.mbacasestudyanswers.com
ARAVIND – 09901366442 – 09902787224



MIB IIBM CASE STUDY ANSWER SHEETS - What are the future challenges before managers


What are the future challenges before managers

What are the future challenges before managers


Assignment Solutions, Case study Answer sheets
Project Report and Thesis contact
www.mbacasestudyanswers.com
ARAVIND – 09901366442 – 09902787224


Human Resource Management

Part one:
Multiple choice:
I.The following is (are) concerned with developing a pool of candidates in line with the human resources plan (1)

a) Development
b) Training
c) Recruitment
d) All of the above
II. The following is (are) the key components of a business process Re-engineering program? (1)

a) Product development
b) Service delivery
c) Customer satisfaction
d) All of the above
III. The actual achievements compared with the objectives of the job is (1)

a) Job performance
b) Job evaluation
c) Job description
d) None of the above

IV. Performance development plan is set for the employee by his immediate boss. (1)
a) Employer
b) Department Head
c) Immediate boss
d) Any of the above

V. The following type of recruitment process is said to be a costly affair. (1)

a) Internal recruitment
b) External recruitment
c) Cost remains same for both types

VI. The following is (are) the objective(s) of inspection. (1)

a) Quality product
b) Defect free products
c) Customer satisfaction
d) All of the above

VII. Which of the following is an assumption of rationality to rationale decision making? (1)
a. Preferences are clear
b. Final choice will maximize payoff
c. The problem is clear and unambiguous
d. All of the above

VIII. ___________ is accepting solutions that are "good enough". (1)
a. Bounded rationality
b. Satisficing
c. Escalation of commitment
d. None of the above

IX. The three important components in aligning business strategy with HR practice: (1)
a) Business Strategy, Human Resource Practices, Organizational Capabilities
b) Marketing Strategy, Human Resource Practices, Organizational Capabilities
c) Business Strategy, Human Resource Practices, Organizational structure
d) Marketing Strategy, Human Resource Practices, Organizational structure


X. The basic managerial skill(s) is(are) (1)
a) To supervise
b) To stimulate
c) To motivate
d) All of the above

Part Two:
1. What is the nature of Human Resource Management? (5)
2. What is Human Resource Development (HRD) (5)
3. Discuss the future trends and challenges of HRM? (5)

4. What is manpower planning? (5)

Section B: Caselets (40 marks)
Caselet 1
Sanjay Nagpal is a new recruit from a reputed management institute. He is recruited as a sales trainee in a sales office of a large computer hardware firm located in Chennai. Raghvan is the zonal sales manager responsible for overseeing the work of sales officer, field executives and trainee salesmen numbering over 50 of three areas namely Chennai, Bangalore, and Trivandrum. The sales growth of the products in his area was highly satisfactory owing to the developmental initiatives taken by respective State Governments in spreading computer education. Raghvan had collected several sales reports, catalogues and pamphlets detailing the types of office equipment sold by the company for Sanjay’s reference. After short chat with Sanjay, Raghvan assisted him to his assigned desk and provided him with the material collected. Thereafter Raghvan excused himself and did not return. Meanwhile, Sanjay scanned through the material given to him till 5:00pmbefore leaving office.

Questions
1. What do you think about Raghavan’s training program? (10)
2. What method of training would have been best under the circumstances? Would you consider OJT, simulation or experiential methods? (10)

Caselet 2
Preeti was promoted three months ago from reservations supervisor to front-desk manager for Regency Hotel, an independent, 330-room hostelry. She enjoys her new management responsibilities and is pleased that the occupancy rate averaged 94 percent last month, way above the industry average. But at times she feels stressed by the confusion of managing all front-end operations of the hotel, from reservations and cashiering to the bell desk and concierge. She feels most at home handling the reservation function, a task she always enjoyed as a trainee because she likes to help people. About once a week the staff in the reservation function overbooks rooms, usually because of incomplete scans of conference sales files. Customers with reservations w,0110 arrive late are upset when they have to be referred 1, nearby hotels. Whenever overbooking occurs, Ms. eti takes over direct control of the reservations operation herself, often personally handling reservations for two or three days until order seems to return.
But sometimes while Ms. Preeti is off focusing on the reservations task, other problems arise. On five days last month, clerks at the reception desk checked in every "walk-in" who appeared without reservations. They assumed there would be ample no-shows among those holding reservations. On one occasion, Regency ended up oversold by 24 rooms. Mr. Alex, the hotel general manager, is concerned about Ms. Preeti's development into her new management position. He knows Ms. Preeti is proud of the high occupancy levels (which mean greater profits) and doesn't want to destroy that pride. However, he sees her as more interested in individual staff tasks (such as making reservations) than in the complexities of managing, training, and motivating her staff. He has talked with Ms. Preeti about balancing her activities as a manager. Alex emphasized that she needs to make sure her staff knows the systems and guidelines and be firm with employees who continue to check in guests when the hotel obviously will be overbooked. He plans to meet with her in a three-month performance review to see if he can shift her motivational expectations about the job.

Question:
1. Do Ms. Preeti's problems seem to be the result of her lack of motivational immaturity or of her lack of motivational attention to her people? (20)

Section C: Applied Theory (30 marks)
1. What are the future challenges before managers? (15)
2. What is the process of HRP? (15)


What are the future challenges before managers


Assignment Solutions, Case study Answer sheets
Project Report and Thesis contact
www.mbacasestudyanswers.com
ARAVIND – 09901366442 – 09902787224



MIB IIBM CASE STUDY ANSWER SHEETS - What are the different control examples illustrated in this situation


What are the different control examples illustrated in this situation

What are the different control examples illustrated in this situation


Assignment Solutions, Case study Answer sheets
Project Report and Thesis contact
www.mbacasestudyanswers.com
ARAVIND – 09901366442 – 09902787224


Principles and Practices of Management


Part one:
Multiple choice:
I. Management as a Science defines…..Tick the correct one.(1)

a) Perfection through practice
b) Practical Knowledge
c) Creativity
d) Test of Validity & Predictability

II. Indirect Reward involves: (1)

a. Wages
b. Provident Fund
c. Praise& Rewards
d. Incentives

III. This is the part of the management process which actuates the organization members to work efficiently and effectively for the attainment of organizational objectives. Which management function describes this? (1)

a) Planning
b) Organizing
c) Staffing
d) Directing
e) Controlling
IV. It is the function of manning the organization structure and keeping it manned. The main purpose is to put right man on right job i.e. square pegs in square holes and round pegs in round holes. (1)
a. Manpower Planning
b. Recruitment
c. Performance Appraisal
d. Staffing
e. Training & Development


V. This type of Organization flows “Flat Hierarchy”. (1)

a. Traditional
b. Modern
c. None of them
d. All of them

VI. It is deciding in advance – what to do, when to do & how to do. It bridges the gap from where we are & where we want to be.(1)

a.      Staffing
b. Organizing c
c. Planning
d. Directing
e. None of them

VII. Decentralization may lead to the problem of co-ordination at the level of an enterprise as the decision-making authority is not concentrated. (1)

a. True
b. False

VIII. “Understanding” is the essence of communication. This only happens when there is an intention of not understanding and not being understood by those involved in a communication situation. (1)

a. True
b. False

IX. Here delegation is not entrusted the work neither he is given the responsibility and authority formally. It does not create any obligation.(1)

a. Formal Delegation

b. Informal Delegation
c. None of them
d. All of them

X. The organization must have a supreme authority and a clear line of authority should run from that person (or group) down through the hierarchy, e.g., from the Chairman—the Managing Director—Plant Manager— Production Manager— Foreman-rank and file of employees. (1)
a. Principle of Delegation
b. Principle of Balance
c. Scalar Principle
d. Principle of change

Part B:
1. Define Administration. In which respect it is different from Management? (5)

2. What do you understand by the term “Level of Management”? Briefly describe the different levels of Management. (5)

3. Factors involved in Decentralization of Authority. (5)

Caselet1
Rajiv Gupta, President of the Universal Food Products Company, was tired of being the only one in his company actually responsible for profits. While he had good vice-presidents in charge of advertising, sales, finance, purchasing, production, and product research, he realized that he could not hold any of them responsible for company profits, as much as he would like to. He often found it difficult even to hold them responsible for the contribution from their respective areas to company profits. The sales vice-president, for instance, had rather reasonably complained that he could not be fully responsible for sales when the advertising was ineffective, or in a situation when the products customers wanted were not readily available from manufacturing department, or when he did not have the new products he needed to meet market competition. Likewise, the manufacturing vice president had some justification when he made the point that he could not hold down costs and still be able to produce short runs so as to fill orders on short notice; moreover, financial controls would not allow the company to carry a large inventory of everything. Mr. Rajiv had considered breaking his company down into six or seven segments by setting up product divisions with a manger over each with profit responsibility. But he found that this would not be feasible or economical since many of the company's branded food products were produced using the same equipment and used the same raw materials, and a salesperson calling on a store or supermarket could far more economically handle a number of related products ....than one or a few. Consequently, Mr. Rajiv came to the conclusion that the best thing for him to do was to set up six product managers reporting to a product marketing manager. Each product
manager would be given responsibility for one or a few products and would oversee for each product, all aspects of product research, manufacturing, advertising, and sales, thereby the person becoming responsible for the performance and profits of the products under his/her portfolio. Mr. Rajiv realized that he could not give these product managers actual line of authority over the various operating departments of the company since that will cause each vice president and his or her department to report to six product managers and the product marketing manager, as well as the president. He was concerned with this problem. But, he knew that some of the most successful larger companies in the world had used the product manager system. Mr. Rajiv resolved to put in the product manager system as outlined and hoped for the best. But he wondered how he could avoid the problem of confusion in reporting relationship

Questions
1. Do you agree with Mr. Rajiv's program? If it were you, would you have done it differently? Explain. (10)
2. Exactly what is your suggestion that may help to avoid any confusion in this organizational structure? (10)

Caselet2
As Ms. Mansi began to devote all of her time to managing The Arbor, she was dismayed by finding the anomalies what she believed to be a fairly haphazard management system. While the developer of the retail complex was clearly an astute entrepreneur, she began to feel that he had not paid enough attention to detail in the course of day-to-day operating procedures.

She and Mr. Das had learnt a lot about management from their experience with SLS. Mr. Das for example, had found that the most effective way of running the business involved buying only from reputable suppliers, keeping all plants well fertilized and pruned while they were in inventory, and checking with customers after landscape jobs had been completed to ensure that they were satisfied.

When she bought The Arbor, Ms. Mansi talked with a friend who managed a store at the regional shopping mall in town. Her friend explained how the mall development company had elaborate rules and procedures for its tenants. These rules and procedures dictated store hours, appearance standards, lease terms, promotional and advertising policies, and just about everything imaginable.

The Arbor, however, was a different story. There were no written policies for tenants. As a result, there was considerable variation in how they were managed. Some stores opened on Sunday or in the evening, for example, while others did not; some tenants had long-term leases while others had no current lease at all.

To address these and other issues, Ms. Mansi called a meeting of all the tenants and expressed her concerns. To her surprise, she found that they already were aware of each of her issues, as well as some others that she had not yet had time to consider. They argued, however, that the current system was really the best for The Arbor. As a small operation, each tenant knew all the others, and they worked together to keep things in good order. They thought it was fine that they kept different hours — few customers came to The Arbor just to walk around and shop. Customers usually came to visit specific stores and were aware of the store's hours. The tenants even expressed their opinion about the lease situation as a fine condition. Some wanted the security afforded by a lease, while others preferred the flexibility of no lease.

Questions

1. What are the different control examples illustrated in this situation? (10)

2. What kind of control systems might be the most useful for retailers? (10)

Section C: Applied Theory (30 marks)

1. Define Management & its functions? (15)

2. Explain the various concepts of Management. (15)


What are the different control examples illustrated in this situation


Assignment Solutions, Case study Answer sheets
Project Report and Thesis contact
www.mbacasestudyanswers.com
ARAVIND – 09901366442 – 09902787224


MIB IIBM CASE STUDY ANSWER SHEETS - What is the function of Grit chamber in sewage treatment plant Draw a labeled cross section of Grit chamber.

What is the function of Grit chamber in sewage treatment plant Draw a labeled cross section of Grit chamber. What is the function of ...